Frequently Asked Questions
Technical Support
My transaction failed. What should I do?
Check if you have enough BNB for gas fees. Ensure your wallet is connected to BNB Chain network. Try increasing gas price during high network congestion. Contact support if the issue persists.
How long do transactions take?
BNB Chain transactions typically complete within 3-5 seconds. During high network activity, it may take up to 1-2 minutes. You can track your transaction on BscScan.
I can't see my NFT after purchase
It may take a few moments for your NFT to appear. Refresh the page and check your wallet. If it's been more than 5 minutes, verify the transaction on BscScan using your wallet address.
How do I contact support?
Visit our Contact Us page, join our Discord community, or email support@mintyblocks.com. We typically respond within 24 hours during business days.
Why is my wallet not connecting?
Ensure you're using a supported browser (Chrome, Firefox, Brave). Check that your wallet extension is installed and unlocked. Make sure you're connected to BNB Chain network, not Ethereum mainnet.
What is gas and why do I need to pay it?
Gas fees are network fees paid to BNB Chain validators for processing transactions. These fees vary based on network congestion and aren't controlled by MintyBlocks.
Can I cancel a transaction after submitting?
Once a transaction is submitted to the blockchain, it cannot be cancelled. However, if it's pending, you can attempt to speed it up or cancel it using advanced wallet features.
Why can't I see certain NFTs in my wallet?
Some wallets require you to manually add token contracts. Go to your wallet settings, add custom token, and paste the NFT contract address from BscScan.
Template
What are MintyBlocks templates?
Templates are pre-built structures for creating collections, drops, or NFTs without writing code. Templates help creators quickly launch their NFT projects by providing ready-made layouts for metadata, minting settings, royalty structure, whitelist system, and drop mechanics.
Can I customize a template?
Yes, all templates can be fully customized. You can modify metadata fields, images, rarity settings, mint price, mint supply, drop schedule, and even smart contract configurations depending on your project needs.
How do templates simplify the NFT creation process?
Templates eliminate the need to manually configure each metadata element or drop setting. Instead, you choose a structured blueprint and only replace essential information such as images, name, description, and traits. This saves time, reduces errors, and ensures consistency across your collection.
Can I delete a template after creating it?
Yes, templates can be removed at any time from your dashboard. Deleting a template will not affect any NFTs already minted using that template. Only the blueprint is deleted, not the minted items.
Do templates support dynamic metadata?
Yes, certain advanced templates support dynamic metadata updates such as reveal mechanics, evolving traits, level-up systems, or real-time data from APIs. These templates are built with smart contract flexibility to allow upgrades after minting.
NFTs & Collections
How do I mint an NFT?
Go to the 'Create' page, upload your digital asset (image, video, audio), add metadata (name, description, properties), set your royalty percentage, and click 'Mint'. Confirm the transaction in your wallet.
What file formats are supported?
We support JPG, PNG, GIF, SVG, MP4, WEBM, MP3, WAV, OGG, and GLB/GLTF formats. Maximum file size is 100MB for images and 1GB for videos.
What are NFT collections?
Collections are groups of related NFTs created by the same artist or project. Creating a collection allows you to organize your work and build your brand on MintyBlocks.
Can I edit my NFT after minting?
Once minted on the blockchain, the NFT metadata is immutable. However, you can update the listing price, description, and other marketplace-specific details.
How do I create a collection?
Navigate to your profile, click 'Create Collection', add collection details (name, description, banner image, logo), and submit. You can then mint individual NFTs into this collection.
What are unlockable content and properties?
Unlockable content is private data (download links, codes, messages) accessible only to NFT owners. Properties are traits that make your NFT unique and filterable in the marketplace.
Can I mint multiple editions of the same NFT?
Yes! During minting, you can specify the number of editions. Each edition will be a unique token with the same artwork but different token IDs.
What are lazy minting and gasless minting?
Lazy minting allows you to create NFTs without paying gas fees upfront. The NFT is minted on-chain only when someone purchases it, with the buyer covering the gas costs.
Security & Safety
Is my NFT safe on MintyBlocks?
Yes. All NFTs are secured by blockchain technology. Your NFTs are stored in your wallet, not on our servers. Only you control your assets through your private keys.
How do I protect my wallet?
Never share your seed phrase or private keys with anyone. Enable two-factor authentication in your wallet. Be cautious of phishing attempts. Always verify you're on the official MintyBlocks website.
What if I suspect fraudulent activity?
Report suspicious listings or users immediately through our 'Report' feature. Our team reviews all reports and takes action against violators. We also recommend checking creator verification badges.
Are smart contracts audited?
Yes. All MintyBlocks smart contracts are audited by leading blockchain security firms. Audit reports are available on our documentation page.
How can I verify an NFT's authenticity?
Check the creator's profile for verification badge, review transaction history on BscScan, verify contract address, and look for official social media links in the collection description.
What should I do if I receive a suspicious NFT?
Do not interact with unknown NFTs sent to your wallet. They may be spam or attempts to drain your wallet. You can hide them in your wallet interface or report them to us.
How does MintyBlocks handle intellectual property violations?
We take IP violations seriously. Report any infringement using our DMCA form. We'll investigate and remove violating content within 24-48 hours, and may ban repeat offenders.
General
What is MintyBlocks?
MintyBlocks is the ultimate NFT marketplace built on BNB Chain. We provide a secure, fast, and user-friendly platform for creators and collectors to mint, buy, sell, and trade digital assets.
How do I create an account?
Simply connect your Web3 wallet (MetaMask, Trust Wallet, etc.) to our platform. No email or password required. Your wallet address serves as your unique identifier on MintyBlocks.
Is MintyBlocks free to use?
Yes! Creating an account and browsing NFTs is completely free. You only pay gas fees when minting, buying, or transferring NFTs on the blockchain.
Which wallets are supported?
We support MetaMask, Trust Wallet, WalletConnect, and all major BNB Chain compatible wallets. Make sure your wallet is configured for BNB Chain network.
What makes MintyBlocks different from other marketplaces?
MintyBlocks offers lower fees, fast BNB Chain transactions, comprehensive creator tools, verified collections, and a user-friendly interface designed for both beginners and experienced NFT enthusiasts
How do I get BNB to use on MintyBlocks?
You can purchase BNB on major exchanges like Binance, Coinbase, or directly through your wallet's built-in swap feature. Transfer the BNB to your connected wallet to start trading on MintyBlocks.
Schema
What is an NFT metadata schema?
A metadata schema defines the structure and rules for how your NFT information is stored and displayed. It includes attributes such as name, description, image URL, external link, properties, levels, stats, and unlockable content. Consistent schema ensures that your NFTs display correctly across marketplaces and wallets.
Why is schema important for my NFT collection?
A well-defined schema ensures your NFTs remain compatible with major marketplaces, analytics tools, and wallets. It also helps in filtering traits, verifying rarity, maintaining standardization across large collections, and avoiding broken metadata issues after minting.
Can I update my schema after minting?
Once an NFT is minted and metadata is stored on-chain or on IPFS, you generally cannot change immutable attributes. However, if your NFT uses a dynamic or updatable metadata system (via a reveal mechanism or external API), certain fields like image, traits, or stats can be updated depending on your contract design.
What are traits, attributes, and properties in schema?
Traits or properties are descriptive characteristics that define each NFT in a collection. Examples include background color, accessories, rarity levels, or character types. These traits help users filter NFTs and determine their rarity ranking, which greatly influences value and demand.
How do I prepare schema for a generative NFT collection?
Prepare a master schema template listing all trait categories (e.g., Background, Body, Eyes, Accessories, Weapons). Assign rarity percentages to each trait and export a CSV or JSON file with metadata for all items. This metadata is later uploaded during bulk minting to generate each NFT.
Minting
What is minting on MintyBlocks?
Minting is the process of converting your digital file into an NFT stored on the blockchain. When you mint, a new token is created with a unique ID, metadata, and ownership record. MintyBlocks handles all smart contract interactions securely on the BNB Chain.
How does minting work technically?
When you mint an NFT, MintyBlocks uploads your asset to IPFS, generates metadata JSON, and calls the smart contract mint function. The blockchain assigns a unique token ID and records your wallet address as owner. The metadata remains permanently accessible via decentralized storage.
Do I need coding knowledge to mint NFT?
No. MintyBlocks provides a fully no-code minting interface where you simply upload your file, fill out metadata, and confirm the transaction. For advanced users, custom contract minting and bulk metadata uploads are supported.
What fees do I pay during minting?
You pay a one-time gas fee on the BNB Chain for minting the NFT. MintyBlocks does not charge any extra minting fee. If you're using lazy minting, the buyer pays the gas fee instead when purchasing.
Can I mint multiple NFTs at once?
Yes, using the bulk minting tool you can upload multiple files or a complete metadata folder. Bulk minting is ideal for thousands of assets and generative collections where metadata is pre-prepared.
Buying & Selling
How do I buy an NFT?
Visit Marketplace search for NFTs, click on one you like, review the details, and click 'Buy Now'. You'll need sufficient BNB in your wallet to cover the price plus gas fees.
What payment methods are accepted?
All transactions are conducted in BNB (Binance Coin & USDT) on the BNB Chain. Make sure you have enough BNB in your connected wallet to complete purchases.
How do I list my NFT for sale?
Go to your profile, select the NFT you want to sell, click 'Sell', choose between fixed price or auction, set your price, and confirm. Your NFT will appear in the marketplace.
What are marketplace fees?
MintyBlocks charges a 2.5% service fee on all secondary sales. Creators can set royalties up to 10% which they earn on every resale of their work.
Can I bundle multiple NFTs together?
Yes! Create a bundle from your profile by selecting multiple NFTs you own and setting a bundle price. Buyers receive all NFTs in one transaction.
Drop
What is an NFT drop on MintyBlocks?
An NFT drop is a scheduled release of NFTs where users can mint within a specific time window. Drops help creators build hype, manage supply, implement whitelist systems, control mint limits, and provide fair access to collectors.
How do I create a drop?
From your creator dashboard, go to 'Create Drop', set drop name, description, supply, mint price, max per wallet, whitelist options, reveal mechanics, and schedule start/end times. Upload artwork or connect it to an existing collection. Confirm and deploy the drop.
What is a whitelist drop?
A whitelist drop restricts minting to approved wallet addresses during an early-access phase. This helps reward loyal communities, prevent bot minting, and ensure fair distribution. You can upload a whitelist via CSV or manually add wallet addresses.
Can drops include hidden or unrevealed NFTs?
Yes, most drops support hidden metadata. During the mint phase, all NFTs show a placeholder image. The final artwork is revealed after a set date or when the drop sells out. This creates excitement and rarity discovery.
Can I delete or edit a drop after publishing?
You can edit certain parts of a drop before it goes live, such as description, supply caps, or schedule. Once the drop is live or NFTs are minted, major changes like price or metadata cannot be modified. You may still cancel remaining supply if allowed by your contract settings.
Creator Tools & Royalties
How do royalties work?
Royalties are a percentage of each resale that goes to the original creator. Set your royalty rate (0-10%) when minting. You'll automatically receive royalties whenever your NFT is resold.
What analytics are available for creators?
Track your collection's floor price, trading volume, unique holders, total sales, and royalty earnings. View detailed charts and export data from your creator dashboard.
How do I promote my NFT collection?
Share on social media, engage with the community, apply for featured collections, collaborate with other creators, and participate in MintyBlocks events and campaigns.
What is a drop and how do I create one?
Drops are scheduled NFT releases. Set a specific date/time, price, and supply. Buyers can mint during the drop window. Configure whitelist, max per wallet, and reveal mechanics.
Can I offer exclusive benefits to NFT holders?
Absolutely! Use unlockable content for perks like discord roles, airdrops, physical merchandise, event access, or future collection whitelist spots.